Shipping policy

Where we ship from

BYOK orders ship from our fulfillment center in Phoenix, Arizona, United States.

Processing time

Orders ship within 1 business day of being placed. You will get an email with tracking details once your order ships.

Delivery times and rates

Delivery times are counted from the day your order ships.

• United States, Economy: 2 to 6 business days. $4.99 to $14.99, depending on the weight of your order.
• Canada, Standard: 5 to 8 business days. $32.00 USD.
• Other countries, Standard International: 6 to 12 business days. $39.99 USD.

The exact shipping cost for your order is shown at checkout before you pay.

Keychron keyboards

Keychron keyboards sold by BYOK ship directly from Keychron, in their own package, at no extra shipping cost. They may arrive separately from the rest of your order.

Duties and taxes

International orders may be subject to import duties and taxes set by the destination country. If these are not collected at checkout, the carrier may collect them on delivery.

Damaged, lost or late orders

If your order arrives damaged, or has not arrived within the delivery time above, email support@byok.io or open a support ticket at byok.io/contact-support and we will help.